Terms of service
Thank you for visiting Lemon & Lotus.
By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully.
1. General
Lemon & Lotus (“we”, “our”, “us”) provides greeting cards and related products through this website. By accessing or using this website, you agree to comply with these Terms and Conditions.
2. Orders and Payments
All orders are subject to product availability.
Prices are listed in AUD.
Payment must be made in full at the time of purchase.
We accept payment via Shopify’s supported payment methods.
3. Shipping and Delivery
We aim to dispatch orders within 2–3 business days.
Shipping times are estimates and may vary depending on location and carrier.
Customers are responsible for providing accurate shipping information.
Lemon & Lotus is not responsible for delays caused by postal or delivery services.
4. Returns and Refunds
We do not offer refunds or returns for change of mind.
If your order arrives damaged or faulty, please contact us within 7 days of receiving your order and include a photo of the issue.
Once approved, we will offer a replacement or refund.
Refunds will be processed within 3–5 business days via the original payment method.
5. Intellectual Property
All content on this website, including artwork, designs, images, text, and logos, is the property of Lemon & Lotus and may not be copied, reproduced, or distributed without written permission.
6. Limitation of Liability
To the extent permitted by law, Lemon & Lotus is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7. Privacy
Your privacy is important to us. Any personal information collected is handled in accordance with our Privacy Policy.
8. Governing Law
These Terms and Conditions are governed by the laws of Australia.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page.